This special interview series features healthcare leaders who are redefining what it means to lead with empathy, purpose, and accountability.
Each episode was recorded as part of the Workforce Belonging & Retention Design-Thinking Program hosted by Glenn Llopis Group, under the broader mission of Healthcare in the Age of Personalization (HAOP).
These compelling conversations were originally shared with participants at a live design-thinking forum attended by clinical, system, and nursing leaders from across the country.
Now, they’re available to the public to inspire deeper change in how healthcare is led and experienced.
Premier Sponsor:
Supporting Sponsors:
After watching the Forum, take our Workplace Belonging, Engagement & Inclusion Assessment to gauge your organization's readiness — and discover the hidden risks that may be impacting your people and performance.
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In this series, you’ll hear from:
Each episode blends real-world stories with actionable strategies to create workplaces where:
According to GLLG’s comprehensive data analytics, combined with insights from Indeed’s Work Wellbeing Survey (analyzed by the University of Oxford Wellbeing Research Centre) and PwC’s Finding Opportunity in Reinvention Survey, the answer is clear: to reinvent with personalization, we must focus on both.
While they are interconnected, the approach differs. The environment should aim to align business growth objectives with employees’ capabilities, while the individual should focus on unlocking their potential to drive business outcomes. In other words, both the environment and the individual hold equal value in achieving sustainable growth.
78% of leaders strongly agree
there is misalignment between their work environment and the unique needs of their employees.
81% of those leaders don’t know how to solve this issue.
79% of leaders strongly agree
they are not reinvention ready as individuals.
69% of those leaders strongly agree they are uncertain of what their current roles should be.
87% of managers strongly agree
that working and learning environments work against individuality.
76% of those managers strongly agree they are being forced to comply with how their company wants them to behave and work.
89% of managers strongly agree
their mindsets at work were not shaped nor rewarded to be agile, resilient, resourceful, transparent, and authentic.
71% of those managers strongly agree their work environment causes unnecessary stress due to conflicting behavioral expectations.
An analysis of the four work wellbeing indicators reveals that the majority of respondents arestruggling in several key areas.
57% do not agree they feel happy at work most of the time.
57% do not agree they are completely satisfied with their job.
59% agree they feel stressed at work most ofthe time.
48% do not agree their work does has a clear sense of purpose.
Contrary to common assumptions, factors such as compensation and flexibility rank lower in their influence on work wellbeing. Instead, it’s the social elements, particularly belonging and inclusion, that are the most influential factors.
Note: Relative importance based on a beta coefficient from a multivariate regression where work wellbeing is the dependent variable.
Source: Indeed Work Wellbeing Survey, analyzed by University of Oxford Wellbeing Research Centre.
Business executives, especially CEOs, see the need for reinvention.
How long an average competitor will stay in business
Only 41%
of executives say there is strong consensus about how they’ll change the company’s business model
“Glenn Llopis is leading the movement to free healthcare providers from the traps of standardization and unleash the powers of personalization in leadership. He is ahead of time. Glenn’s teachings are for any leader who cares about his or her people—and that should be all of us.”
“As a mental health expert, we must rapidly move from suppressing to unleashing the individual if we are to create optimal health and wellbeing strategies in our workplaces. Glenn’s teachings on Leadership in the Age of Personalization represent a timely call to action for all healthcare leaders. Glenn has taught me to embrace our current paradigm shift toward the age of personalization and I am a better leader and person because of it.”
GLLG’s proprietary Leadership in the Age of Personalization Methodology — rooted in Glenn Llopis’ insights from his five published books (Earning Serendipity, The Innovation Mentality, Leadership in the Age of Personalization, Unleashing Individuality, and Make Reinvention Your Superpower), guides participants through a deeply personalized learning experience.
GLLG’s approach is not to push content for participants to memorize; it’s to pull content out of participants so they can sustain the learnings, apply them daily, and influence change across the enterprise.
Participants begin by engaging in a series of assessments and exercises designed to uncover individual strengths, capacities, and potential areas for growth. This foundational step is crucial for tailoring the learning experience to each participant's unique needs.
Following the assessments, participants engage in a personalized coaching call with Glenn Llopis. During this session, Glenn reviews the assessment results, helping participants gain insights into their personal and professional development areas. This step initiates the customization of the learning journey.
Leveraging insights from the coaching sessions, Glenn crafts developmental opportunities that cater to both the group dynamics and individual needs. This dual approach ensures a comprehensive learning experience that addresses collective and personal growth.
Glenn fosters an environment where participants feel empowered to express diverse perspectives. By asking pertinent questions and engaging participants at the right moments, he builds a foundation of trust that encourages open dialogue and collaboration.
As the program progresses, participants form deeper connections not only with the methodology but also with each other. This camaraderie enhances the learning experience, as participants begin to support and motivate one another.
Throughout the program, Glenn tailors his facilitation approach by incorporating insights from assessments, exercises, and participants' engagement with the methodology. This ensures that the learning experience remains relevant and impactful for each participant.
Participants are encouraged to take ownership of their learning environment, fostering belonging that unleashes individuality with a mindset that propels endless possibilities. This collaborative experience shows the group how to create a work environment that respects unique individual needs.
Building on the previous steps, participants engage with scenario-based design-thinking exercises, learning how to self-direct their “reinvention readiness” journey. This experience teaches them how to utilize their leadership “superpower” that has been identified during the program to apply in their day-to-day roles & responsibilities with their teams and across the enterprise.
Post-program personalized coaching call with Glenn guides each participant to complete their own personalized playbook. This playbook is a self-directed accountability tool to ensure participants continue to not only apply the methodology in their day-to-day, but also remain disciplined to practice the reinvention cycle of Learn. Unlearn. Relearn. Repeat.
“Glenn Llopis is leading the movement to free healthcare providers from the traps of standardization and unleash the powers of personalization in leadership. He is ahead of time. Glenn’s teachings are for any leader who cares about his or her people—and that should be all of us.”
The approach for teaching how to foster a work environment of belonging and inclusion is tailored to each participant. As a result, the group can share diverse strategies to cultivate such an environment, encouraging each participant to broaden their own perspectives. The outcome: participants learn multiple ways to:
With both the work environment and unique individual needs in mind at the macro level, the two-day learning experience will help participants solve three time-sensitive opportunities:
This will ensure healthcare leaders are proactive in utilizing their employees' distinct capabilities while further elevating their potential.
that create harmony between the work environment and unique employee needs. This will accelerate innovation, increase retention, and attract top talent.
“Glenn is the thought leader to help healthcare leaders understand the need for personalization in a world of standardization. His Leadership in the Age of Personalization methodology is profoundly relevant for healthcare leadership transformation that will reinvigorate organizations to optimize their most important asset—people.”
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Concierge onboarding to program pre-work to include a complimentary copy of Glenn’s manifesto titled, Restoring Humanity in Healthcare Leadership
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Executive coaching session with Glenn before the program to discuss pre-work assessment results and after the program to define your personalized playbook
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2-day highly personalized,interactive, immersive and transformative learning journey with digitalworkbook
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Post-program personalized data analytics report for each participant
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Networking at the participant reception on Wednesday, February 19, 2025 at 5pm ET
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Complimentary signed copy of Glenn’s new book, Make Reinvention Your Superpower
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“Stay Connected” Forum: two virtual SME roundtables in April and June 2025, facilitated by Glenn and special guests
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12-month online access to entire GLLG Academy Curriculum for pre-and-post program continuous learning
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12-month online access to all (7) Leadership in the Age of Personalization Summits
Registration Deadline: February 7, 2025
Please contact Sandy Sickler, GLLG Director of Client Relations at 949-842-6204 or via email at sandy@glennllopisgroup.com to register, discuss group rates and sponsorship opportunities.
When you reinvent with personalization, you will see things that others don’t, do what others won’t and keep pushing when prudence says quit.
“Glenn’s teachings remind us that if we ask and listen, we will learn. And if we learn, we will be better cultivators of the healthy work environments we all need to thrive in our work and in our lives.”
Glenn Llopis (pronounced YO-pēs) is a Cuban American executive, entrepreneur, senior advisor, and speaker to Fortune 500 companies, healthcare and beyond. He is the bestselling author of the books Earning Serendipity, The Innovation Mentality, Leadership in the Age of Personalization, and Unleashing Individuality. In November 2024, Glenn will launch his forthcoming book titled, Make Reinvention Your Superpower. He has been a leadership strategy contributor to Forbes.com 15 years, and also contributes to the Harvard Business Review and Entrepreneur magazine. Glenn was recognized as a top 100 leadership speaker and business thinker by Inc. magazine. He is a faculty member at the American College of Healthcare Executives (ACHE).
After a successful career as a corporate executive with notable entrepreneurial ventures, Glenn launched GLLG in 2007 to develop high performance leaders, teams, and cultures focused on inclusion and the power of individuality. He is the founder of the Leadership in the Age of Personalization (LAOP) movement, which has inspired a grassroots effort among cross-industry executives focused on shredding the limitations of standardization to thrive in our age of personalization.
Since 2019, GLLG has produced, hosted and designed the content strategy for seven LAOP thought leadership summits and for more than 100 episodes of the Personalization Outbreak podcast, all featuring executives from corporate, healthcare and higher education. Glenn has prepared more than 450 speakers, moderated over 100 panel discussions, interviewed more than 100 guests for the podcast, and led an executive consortium of 112 people to deeply examine the strategic insights and trends related to personalization in the workplace and in the marketplace. He is known for his unique and dynamic ability to facilitate and mediate roundtables and conduct executive coaching to propel next-level thinking for senior executives, leaders, and managers globally.
It’s an immersive two-day program designed for health system and nursing leaders who are ready to reinvent with personalization to create a work environment of belonging while embracing the unique needs of their employees. Participants will gain critical skills, and learn proven & practical strategies, using GLLG’s proprietary Leadership in the Age of Personalization Methodology.
The training program will take place on February 20-21, 2025, at the Collaboratory in Fort Myers, Florida. It includes a participant reception on February 19th at 5pm ET.
Health system and nursing leaders who want to learn how to create work environments of wellbeing & belonging, while embracing diversity of thought that results from allowing employees to utilize their unique capacities and capabilities. This program is ideal for those seeking to optimize workforce engagement, improve patient care, and navigate industry changes.
A deep understanding of how to self-direct your own reinvention-readiness as a leader now that employees expect more from their employers. Leaders in healthcare can no longer abide by the command-and-control legacy models of the past, especially now that employees are consumers with options in their careers. This program is for those who desire the skills, have the will to shift their mindset, and are ready to break free from the inertia that keeps pulling us away from what we aim to achieve. This program will teach participants how to practice value-based care for their employees, just as much as they do for their patients.
You can register by contacting Sandy Sickler, GLLG Director of Client Relations, at 949-842-6204 or email sandy@glennllopisgroup.com. Registration is open until February 7, 2025.
This program is designed with a focus on personalization—moving away from standardized approaches to leadership. Every step in the learning journey is highly personalized based on pre-work assessments, exercises and how participants engage with GLLG’s proprietary Leadership in the Age of Personalization Methodology.
Glenn Llopis’ executive business acumen, expertise in elevating cross-functional team productivity & enterprise transformation, and his deep understanding of how to solve healthcare’s talent management and retention challenges through personalization are unique. As the trainer and facilitator, Glenn doesn’t push content for participants to memorize; he pulls content out of participants so they can sustain the learnings, apply them daily, and influence change across the enterprise.
Training focuses on teaching specific skills or knowledge needed to perform particular tasks or roles. It's about equipping individuals with the tools and techniques they need to accomplish specific objectives.
Design-thinking is about fostering a mindset shift. It encourages individuals to approach problems and opportunities with a creative and innovative mindset, often by rethinking traditional methods and exploring new perspectives. This approach is aimed at inspiring growth and adaptability by encouraging people to address challenges in novel ways.
The two-day program curriculum, benefits, pricing and registration details are available as a download.
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GLLG is a nationally recognized workforce development and business strategy consulting firm that develops high performance leaders, teams and cultures focused on inclusion and the power of individuality.
Our unique approach to leadership and business growth is based on the understanding that it's no longer about the business defining the individual - it's about the individual defining the business.
GLLG has a history of earning trust and delivering sustainable outcomes for Fortune 500 clients, and since 2013, GLLG has successfully introduced its thought leadership and solutions to healthcare organizations.
Leadership in the Age of Personalization is a grassroots movement that aims to restore dignity throughout corporations.
It consists an elite group of executives from different industries, including Corporate and Healthcare but also Higher Education leadership roles such as provosts or chancellors who have come together for one purpose: To disrupt standards by redefining what it means be considered 'leadership'.
Together, we are creating a robust content library about DEI, organizational culture and the future of work. It features conversations among executives as well as dozens of one-on-one interviews to give you insights into what it takes for your organization to thrive in this changing landscape!