Healthcare in the Age of Personalization 2024 Summit Logo
Healthcare in the Age of Personalization 2024 Summit Logo

Join the 2024 Summit
June 5-6

Summit Date: June 5-6

Step into the future of healthcare that is being defined by employees and patients as consumers. Join the 2024 HAOP Virtual Summit to identify your readiness to lead in ways that matter most to those you serve.

Step into the future of healthcare that is being defined by employees and patients as consumers.

REGISTER NOW

Sponsored by:

Glenn Llopis, Forbes Contributor since 2010, ACHE Member and President of GLLG
Forbes and American College of Healthcare Executives (ACHE) Logos side by side

Featuring Glenn Llopis, Forbes Contributor, ACHE Faculty Member and President of GLLG, as the moderator!

Welcoming Speakers from Top Healthcare Organizations!

PNC LogoHCA HealthcareCottage Health LogoKeck School of Medicine of USC Logo
PNC LogoHCA HealthcareCottage Health LogoKeck School of Medicine of USC Logo

Topics for Discussion:

Day 1

Thought Leadership Opportunities

Session 1:

Adopting the Personalization Mindset

Healthcare leadership must pivot to value-based, personalized care, focusing on patients and employees as growth drivers, not costs.
Navigating Change in Healthcare

Session 2:

Personalization Requires a Transformed Organizational Culture

Personalization in healthcare hinges on culture, valuing individuals, and leveraging technology and analytics.
Commitment to Inclusion

Session 3:

Personalization Requires New Leadership Skills

This session will address urgent updates in healthcare leadership skills, focusing on team building, resilience, inclusivity (DEI), and proactive change management.
Contribute to Industry Insights

Session 4:

Personalization Must be Operationalized

This session covers personalizing healthcare by overcoming traditional barriers and fostering a culture of belonging and innovation through strategic questions.
Workplace Culture Healthcare

Session 5:

Personalization Must be Evident in Your Employer Brand

Session on boosting talent attraction with strong employer branding, strategic actions, and feedback for trust and reputation enhancement.

Day 2

Healthcare C-Suite Roundtables

Session 1:

Navigating Healthcare’s Operational Unknowns: Seeing Around the Corners

Session on healthcare operations leaders addressing efficiency, tech challenges, and driving transformation in a disruptive environment.
From Volume to Value

Session 2:

What Nursing Can Teach Physicians and CEOs About Leadership

Session on leveraging nurses' empathy, adaptability, and patient-first approach to inspire inclusive leadership and collaborative culture in healthcare.
Consumerism Healthcare

Session 3:

Patient Experience, Safety, Quality and Equity in the Age of Personalization

Session on personalized healthcare improving patient care, safety, and equity, focusing on individual needs and addressing privacy and equity challenges.
Transforming Technology in Healthcare

Session 4:

Boosting Patient Experience in a Digital Era: Pros and Cons

Session on enhancing healthcare with technology like telehealth and AI, while preserving personalized care and ensuring accessibility for all patients.
Modernizing Healthcare

Session 5:

Healthcare System Branding: Earning Patient Trust in Their Most Vulnerable State

Session on building patient trust with authenticity, empathy, and a question-focused approach, moving beyond traditional institutional methods.

Stop Leading with Outdated Standards

Discover the Benefits of Attending the 2024 HAOP Summit:

Experience new ways of leading at the 2024 Healthcare in The Age of Personalization® Virtual Summit. Learn from top healthcare leaders why industry’s transformation must account for what matters to both employees and patients and how their symbiotic relationship directly impacts health outcomes. This summit will dig-deep into time-sensitive, groundbreaking topics that have been neglected due to outdated leadership standards.

REGISTER NOW
Network

Network With Healthcare Leaders

The Healthcare in The Age of Personalization® Virtual Conference provides an opportunity to network with leaders in the healthcare industry. Attendees can benefit from connecting with other professionals and learning about current trends, emerging technologies, and advancements in the field.
Virtual Format

Virtual Format

With its virtual format, anyone with access to an internet connection can participate in the conference from anywhere in the world. This makes it accessible to those who may not have been able to attend an in-person conference due to distance or cost constraints.

valuable insights

Valuable Insights

The Healthcare in the Age of Personalization® Virtual Conference offers a wide range of keynotes from experts in the field, as well as practical conversations covering topics such as patient centricity, consumerism in healthcare, data analysis, digital transformation, inclusive patient care systems, and population health management. Attendees can gain valuable insight into the latest developments in healthcare from experienced professionals.

Meet Our Expert Speakers for the Healthcare Virtual Summit

Day 1 - Employees as Consumers

Session 1 - Adopting the Personalization Mindset
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Session Panelist

Gyasi Chisley, Managing Director & Head of Corporate Healthcare at PNC Healthcare
Gyasi Chisley
Glenn Llopis Linked In
Head of Corporate Healthcare Specialty Industry, PNC Healthcare

Session Panelist

Stu Clark
Glenn Llopis Linked In
Chief Executive Officer,
Premise Health

Session Panelist

Sharona Johnson
Glenn Llopis Linked In
System Administrator Advanced Clinical Practice, ECU Health
Session 2 - Personalization Requires a Transformed Organizational Culture
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Session Panelist

David Schreiner
Glenn Llopis Linked In
PhD, FACHE, President / CEO, Katherine Shaw Bethea Hospital

Session Panelist

Daniel Gandarilla, EdD, SPHR
SVP, Chief HR Officer, Executive Services
Advocate Health
Daniel Gandarilla
Glenn Llopis Linked In
EdD, SPHR, SVP, Chief HR Officer, Executive Services, Advocate Health

Session Panelist

Mike Oshiki
Glenn Llopis Linked In
MD, MS, FAAFP, FACHE, President, Riverside Regional Medical Center and Acute Care Division, Riverside Health System
Session 3 - Personalization Requires New Leadership Skills
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Session Panelist

Robert Johnson
Glenn Llopis Linked In
Board Member - MGH Institute of Healthcare Professions and President, Western New England University

Session Panelist

Jeannie Virden
Enterprise Chief Human Resources Officer
Central Health
Jeannie Virden
Glenn Llopis Linked In
Enterprise Chief Human Resources Officer, Central Health

Session Panelist

Mark Dooley
Glenn Llopis Linked In
FACHE, Chief Executive Officer, Gadsden Regional Medical Center
Session 4 - Personalization Must be Operationalized
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Session Panelist

Marcia Messer
Glenn Llopis Linked In
COO, WellSpan York Hospital,
WellSpan Health

Session Panelist

Tim Alba
Glenn Llopis Linked In
FACHE, Partner, Caldwell Butler & Associates

Session Panelist

Glenn Llopis
Glenn Llopis Linked In
Summit Host,
President, GLLG
Session 5 - Personalization Must be Evident in Your Employer Brand
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Opening Keynote

Crystal H. Johnson

IBM Managing Director,
State Farm Insurance

Session Panelist

Cara Williams
Chief Human Resources Officer
Cottage Health
Cara Williams
Glenn Llopis Linked In
Vice President, Chief Human Resources Officer, Cottage Health

Session Panelist

Meg Aldrich
Associate Adninistrator, Corporate Communications
Keck Medicine of USC
Meg Aldrich
Glenn Llopis Linked In
Associate Administrator, Corporate Communications, Keck Medicine of USC

Day 2 - Patients as Consumers

Session 1 - Navigating Healthcare’s Operational Unknowns: Seeing Around the Corners
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Session Panelist

John Baldwin, Chief Operating Officer at HCA Healthcare
John Baldwin
Glenn Llopis Linked In
Chief Operating Officer, TriStar Southern Hills Medical Center, HCA Healthcare

Session Panelist

Alen Voskanian, MD, MBA
Chief Operation Officer
Cedars Sinai
Alen Voskanian
Glenn Llopis Linked In
MD, Chief Operating Officer,
Cedars-Sinai

Session Panelist

Chris Cordero
Glenn Llopis Linked In
Director of Operations, Westchester Medical Center
Session 2 - What Nursing Can Teach Physicians and CEOs About Leadership
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Session Panelist

Nancy Blake
Glenn Llopis Linked In
PhD, RN, Chief Nursing Officer, Los Angeles General Medical Center

Session Panelist

Rebekah Marsh, BSN, RN, CCRN at Harborview Medical Center,University of Washington (UW) Medicine
Rebekah Marsh
Glenn Llopis Linked In
BSN, RN, Clinical Nurse Educator, Harborview Medical Center, UW Medicine

Session Panelist

Anthony Betz
Business Manager, Nursing Operations 
Wellstar Health System
Anthony Betz
Glenn Llopis Linked In
Business Manager, Nursing Operations, Wellstar Health System
Session 3 - Patient Experience, Safety, Quality and Equity in the Age of Personalization
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Session Panelist

Dr. Greg Brannon, MD., FACOG, Medical Director, Optimal Bio
Dr. Greg Brannon
Glenn Llopis Linked In
MD, Founder, Medical Director,
Optimal Bio

Session Panelist

Dr. Julie Ann Woodward
MD, Chief of Oculofacial Surgery,
Duke Health
Session 4 - Boosting Patient Experience in a Digital Era: Pros and Cons
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Opening Keynote

Crystal H. Johnson

IBM Managing Director,
State Farm Insurance

Session Panelist

Vaughn Williams, Associate Administrator at Valley Health System
Vaughn Williams
Glenn Llopis Linked In
Chief Operating Officer, Cedar Hill Regional Medical Center, GW Health

Session Panelist

Angharad Bhardwaj
Glenn Llopis Linked In
Director of Communications
WelbeHealth
Session 4 - Healthcare System Branding: Earning Patient Trust in Their Most Vulnerable State
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Opening Keynote

Crystal H. Johnson

IBM Managing Director,
State Farm Insurance

Session Panelist

Angharad Bhardwaj
Glenn Llopis Linked In
Director of Communications
WelbeHealth

Session Panelist

Jennifer Bollinger
Glenn Llopis Linked In
Senior Vice President, Chief Consumer and Brand Officer, Sutter Health

Session Panelist

Molly Luton
Glenn Llopis Linked In
Chief Marketing and Communications Officer, Ballad Health

Personalization plays a significant role in transforming the current healthcare delivery model as consumerism rapidly expands on two fronts:

Consumerism Healthcare

Patients:

This requires physicians and caregivers to know patients as individuals and what matters to them. This also presents the opportunity to leverage data analytics and digital technologies, to create personalized treatment plans that improve patient outcomes, enhance patient satisfaction, and reduce healthcare costs.
Thought Leadership Opportunities

Employees:

Leaders must learn how to know employees’ capacities and empower them to use their unique skills, competencies, and insights to innovate and mobilize change.This can guide healthcare providers’ transformation toward a more responsive and sustainable system through improved employee engagement, operational strategies and a more inclusive and resilient work environments.

To learn more, download the Summit Brochure.

DOWNLOAD NOW

Topics for Discussion:

Day 1

Thought Leadership Opportunities

Session 1:

Adopting the Personalization Mindset

Healthcare leadership must pivot to value-based, personalized care, focusing on patients and employees as growth drivers, not costs.
Navigating Change in Healthcare

Session 2:

Personalization Requires a Transformed Organizational Culture

Personalization in healthcare hinges on culture, valuing individuals, and leveraging technology and analytics.
Commitment to Inclusion

Session 3:

Personalization Requires New Leadership Skills

This session will address urgent updates in healthcare leadership skills, focusing on team building, resilience, inclusivity (DEI), and proactive change management.
Contribute to Industry Insights

Session 4:

Personalization Must be Operationalized

This session covers personalizing healthcare by overcoming traditional barriers and fostering a culture of belonging and innovation through strategic questions.
Workplace Culture Healthcare

Session 5:

Personalization Must be Evident in Your Employer Brand

Session on boosting talent attraction with strong employer branding, strategic actions, and feedback for trust and reputation enhancement.

Day 2

Healthcare C-Suite Roundtables

Session 1:

Navigating Healthcare’s Operational Unknowns: Seeing Around the Corners

Session on healthcare operations leaders addressing efficiency, tech challenges, and driving transformation in a disruptive environment.
From Volume to Value

Session 2:

What Nursing Can Teach Physicians and CEOs About Leadership

Session on leveraging nurses' empathy, adaptability, and patient-first approach to inspire inclusive leadership and collaborative culture in healthcare.
Consumerism Healthcare

Session 3:

Patient Experience, Safety, Quality and Equity in the Age of Personalization

Session on personalized healthcare improving patient care, safety, and equity, focusing on individual needs and addressing privacy and equity challenges.
Transforming Technology in Healthcare

Session 4:

Boosting Patient Experience in a Digital Era: Pros and Cons

Session on enhancing healthcare with technology like telehealth and AI, while preserving personalized care and ensuring accessibility for all patients.
Modernizing Healthcare

Session 5:

Healthcare System Branding: Earning Patient Trust in Their Most Vulnerable State

Session on building patient trust with authenticity, empathy, and a question-focused approach, moving beyond traditional institutional methods.

Agenda

Learn How to Transform Your Organization by Joining the 2-Day Healthcare in the Age of Personalization Virtual Summit.

Day 1

11:00 AM – 11:20 AM

Opening Remarks

How Wall Street is Reacting to Consumerism in Healthcare

11:20 AM – 12:10 PM

Session 1

Adopting the Personalization Mindset

12:20 PM – 1:25 PM

Session 2: Transformation Session

See Change As An Opportunity, Not A Threat

1:35 PM – 2:40 PM

Session 3: Nurse-Physician Roundtable

Why Has Healthcare Delivery Gone Sideways? A Clarion Call To Start With The Patient

2:50 PM – 3:15 PM

Session 4: Physician Keynote

Prioritizing The Individual Before The Disease

3:25 PM – 3:50 PM

Session 5: Chief Nursing Officer Fireside Chat

Moving Beyond Our Unhealthy Status Quo

Day 2

11:00 AM – 11:20 AM

Opening Remarks

Healthcare In the Age of Personalization and Summit Opener: Interview with Dr. Greg Brannon

11:20 AM – 12:10 PM

Session 1: Inclusion Panel Discussion

Assess, Interrupt And Pivot: Leading Inclusion As A Growth Strategy

12:20 PM – 1:10 PM

Session 2: Consumerism in Healthcare Roundtable

Operationalize Consumerism With Clinical And Non-Clinical Aspects In Mind

1:20 PM – 2:10 PM

Session 3: Human Capital Roundtable

Leading Workforce Transformation During Times Of Disruption

2:20 PM – 3:25 PM

Session 4: Healthcare Leadership Under40 Roundtable

Modernizing Healthcare Leadership Through The Eyes Of The Next Generation

3:35 PM – 4:40 PM

Session 5: HealthTech Roundtable

Advancing Personalized Patient Care Experiences through Technology

REGISTER NOW

Pricing

Register Now to Gain Access to Industry-Leading Healthcare Content and Trends at the Healthcare in The Age of Personalization Virtual Summit - Learn More About What’s Included and Affordable Pricing Options!

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Inclusion as a Growth Strategy Assessment in Healthcare
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2023 HAOP Summit On Demand
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Speaker Session Sponsorship
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Executive Summary Full-Page Editorial
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National Press Release
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Feature on Health Hispanic Living

Individual Access

$199/user

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1 Username
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Team Package

$199
$159/user
(Save $200)

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5 Usernames
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Sponsorship Opportunities

Features and Benefits

Contribute to Industry Insights

Speaker Session Sponsorship

Elevate your brand by participating as a panelist in your chosen session. This unique opportunity allows you to contribute directly to healthcare discussions, positioning your organization as a thought leader in front of an engaged audience of professionals.
Thought Leadership Opportunities

Executive Summary Full-Page Editorial

Showcase your organization's expertise and vision through a full-page editorial in our post-summit executive summary magazine. Highlight your leadership and innovative solutions with your logo and thought leadership content, reaching a wide audience of healthcare industry leaders.
Virtual Format

National Press Release

Gain nationwide recognition with a feature in our national press release. This distinguished benefit highlights your organization's significant contributions and commitment to healthcare innovation, offering extensive visibility across media platforms and industry circles.
Commitment to Inclusion

Feature on Healthy Hispanic Living

Expand your impact and influence within the Hispanic community! Feature a leader in your organization on GLLG's preventive care platform, Healthy Hispanic Living.com. A published article will share your organization's commitment to population health initiatives and the importance of health equity.

Showcase Your Thought Leadership and Align Your Brand to a Strategy that Matters to Your Employees & Patients!

Earn ACHE Credits with
HAOP Virtual Summit Registration

The Triangle Healthcare Executives’ Forum, as an affiliate of the American College of Healthcare Executives, offers 10.0 ACHE Qualified Education credits for the HAOP Summit attendees. To haveit considered for ACHE credit towards recertification, participants should list their attendance with the American College of Healthcare Executives.

Don’t miss this opportunity to enhance your professional skills, network with healthcare leaders, and earncredits towards your FACHE title. Join the 2024 Healthcare in the Age of Personalization Summit!

REGISTER NOW
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As an independent chartered chapter of ACHE, the Triangle Healthcare Executives’ Forum (THEF) is authorized to award these credits towards advancement or recertification.

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Glenn Llopis is an ACHE Faculty member for the Senior Executive/Executive Program.
Learn More

FAQS

What’s included in my registration?

Your registration includes access to the two-day virtual summit on June 5-6, featuring panel discussions, presentations, and interactive sessions on a variety of healthcare topics. In addition, you will have access to all content for 30 days after the event, and receive a 1-month complimentary subscription to interactive self-paced courseware at GLLG Online Academy.

I registered online, but I have not received an email confirmation or receipt. What should I do?

If you have not received an email confirmation or receipt, please check your spam or junk folder. If it is not there, please contact us at sandy@glennllopisgroup.com and we will be happy to assist you.

Is there a group discount available for registering multiple attendees from my company?

Yes, group discounts are available. Please contact sandy@glennllopisgroup.com for more details.

What is the cancellation policy?

Unfortunately, we are not able to offer any refunds or cancellations. However, if you are unable to attend the virtual event, you will still have access to all the content for 30 days after the event.

What are the requirements to access the virtual event?

You will receive an email with instructions and a link to access the virtual event platform prior to the event. All you need is a device (computer, tablet, or smartphone) with internet access and a web browser.

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Forbes Logo

GLLG Thought Leadership Featured in Forbes

As a leadership strategy contributor to Forbes since 2010, GLLG President, Glenn Llopis provides insights and advice that have helped countless professionals reach their leadership potential:

Healthcare in the Age of Personalization Article on Forbes

Healthcare In The Age Of Personalization

Healthcare can no longer ignore trends toward personalizationor the tendency of some individuals to avoid seeking treatment or prevention. People’s lives are at stake. Welcome to the age of personalization.

Read More

Identifying The Real Metrics Of Inclusion In Healthcare on Forbes

Identifying The Real Metrics Of Inclusion In Healthcare

While healthcare understands the age of personalization better than any industry, it must first overcome the foundation that was laid throughout the age of standardization to reap the full benefits of personalization for patients/consumers, employees and the communities the industry serves.

Read More

Clinical Implications of Personalization in Healthcare

Clinical Implications of Personalization in Healthcare

Clinic advancements in healthcare are exciting but not universally available. They can only take us so far within a system that still isn’t quite ready to handle personalization at scale.

Read More

About Glenn Llopis Group.

About Us

GLLG is a nationally recognized workforce development and business strategy consulting firm that develops high performance leaders, teams and cultures focused on inclusion and the power of individuality.

Our unique approach to leadership and business growth is based on the understanding that it's no longer about the business defining the individual - it's about the individual defining the business.

GLLG has a history of earning trust and delivering sustainable outcomes for Fortune 500 clients, and since 2013, GLLG has successfully introduced its thought leadership and solutions to healthcare organizations.

ABOUT GLLG
Glenn Llopis
Join the Age of Personalization Movement
Glenn Llopis at a keynote in 2022 Leadership in the Age of Personalization Summit

Join The Age of Personalization Movement

Redefining what it means to be a leader in today's age.

Leadership in the Age of Personalization is a grassroots movement that aims to restore dignity throughout corporations.

It consists an elite group of executives from different industries, including Corporate and Healthcare but also Higher Education leadership roles such as provosts or chancellors who have come together for one purpose: To disrupt standards by redefining what it means be considered 'leadership'.

Together, we are creating a robust content library about DEI, organizational culture and the future of work. It features conversations among executives as well as dozens of one-on-one interviews to give you insights into what it takes for your organization to thrive in this changing landscape!

ABOUT LAOP